Travel Agent Services Login Help

We have recently changed the way you log in to the Blue Sky Tours Travel Agent Services system. Previously, we had the concept of a single, agency-wide login. Now we have the concept of individual user logins that are associated with an agency. This is much better when you have several agents who need to access the system.

Unfortunately, however, the new system has caused some confusion. There are basically two ways to login now:

• If you, as an agent, have not gone through the personal registration process (where you put in your name and email, verify your adress, and enter your own password), then you will need to login in with your ARC, IATA, TRUE or CLIA number and agency password. In most cases this password is your agency's ZIP code.

• If you have personally registered, you will log in using the email address and password you supplied on the registration screen.

• If you see a message saying something like , "johndoe@someagency.com has not been registered with Blue Sky Tours", then you need to go back and try logging in with your ARC, IATA, TRUE or CLIA number and agency password (usually the ZIP code). This will take you through the personal registration process. After you've done that, you'll log in with the email address and password you supplied.

• If you see a message saying something like "The supplied password is invalid", it means you've gone through the personal registration just fine, but are putting in an incorrect password. You need to use the password you supplied on the registration screen. Passwords are case-sensetive, so "password" is not the same as "Password" or "PASSWORD". If you cannot remember your password, try out the password request service.

• If you keep getting taken back to the personal registration screen over and over again, you are entering your ARC, IATA, TRUE or CLIA number and agency password instead of your own. Use the email address and password you supplied on the registration screen when you personally registered.

If you are still having problems, email webmaster@blueskytours.com and include your ARC, IATA, CLIA or TRUE number, email address and password you are trying to log in with, and a description of any error messages you see. We'll get back with you as soon as possible!

Thank you for your patience!